admin November 27, 2015 No Comments

KnowledgeSpace

Functionalities

  • Call Center Solution for Telecom, Banks, and Utility Companies.
  • Embedded workflow engine.
  • Content creation and management.
  • Fully integrated with Back Office Applications.
admin November 27, 2015 No Comments

VendorSpace

Functionalities

  • Vendors/Suppliers Incoming Invoice Registry management solution. Vendor/Supplier portal.
  • Fully Integrated with ERP (ORACLE, SAP, and MS Dynamics).  Embedded and Dynamic Workflow Management
  • Service Level Management and escalation process.
  • Notification management.
admin November 27, 2015 No Comments

ServiceSpace

Functionalities

  • eForms Builder.
  • Workflow Management.
  • Business Process Automation.
  • Incident Management.
  • Complaints Management.
  • Notification Management.
  • Service Level Agreement Management.